Care Home Receptionist Jobs
Care Home Receptionist Jobs at B&M Care
As a care home receptionist, we count on you to be a friendly first point of contact for everyone engaging with our home, making you a key ambassador for B&M Care. You will be managing the front desk in the home, greeting visitors and handling queries to help ensure smooth communication and operations throughout the home.
What makes a great care home receptionist?
Friendly and welcoming. You will be one of the first points of contact for residents, their friends and family, and other team members, so it’s important that you create a positive first impression. We want our front of house receptionists to make residents, visitors and staff feel comfortable and valued from the moment they arrive at one of our homes.
Excellent communication. We have very active and busy homes, so being able to clearly communicate with residents, visitors and staff both in person and over the phone is essential to this role.
Empathy and patience. As a receptionist, you will be handling a lot of information and requests from various people. We need people who can understand the needs and concerns of individuals and respond with compassion and patience.
